Olivia has a brilliant blend of creative and strategic thinking, with laser sharp execution skills. We collaborated on many innovation and product development projects, and she delivered brilliant work every time. In addition to her research and design skills, she is fantastic with clients and colleagues alike. She leads projects and has a great view on end-to-end product development and design. She is curious, asks great questions and focuses on business outcomes. I welcome the opportunity to give a further written or verbal reference to anyone considering hiring Olivia.”

Tracey Collins

Olivia is a great asset to a team. She sees the big picture and is passionate about her UX craft. Most importantly for a manager, she gets stuff done when others dither.

Olivia has a natural proclivity to take responsibility and see projects through, trusting on her own decisions and her drive to deliver. She got the Times Listening Hub designed and built with little or no outside input. It was almost as if one day there was a vague brief, and the next a hub!

Olivia's creativity and focus make her a powerhouse in a team - she steps up and takes charge. And with her ambition I am sure that she will lead more projects and teams in the not too distant future.

David Hawdale

“Olivia is a consummate UX professional. A dynamo of creativity, capable of all aspects of concept, definition and design, she nevertheless always starts with the customer and works backwards to the product and it is her consistent focus on the user: meeting their needs and solving their problems, that makes her such a valued member of the Product Team.”

Paul Jackson

“Olivia was a member of my team for a mobile app development and related Design Thinking workshop. Olivia has a talent for translating user needs into elegant, user-friendly design. Her work greatly impressed the client and our team, and I would happily work with Olivia again.”

Tigne Wall

“I worked with Olivia in the mobile team at Lloyds for a little over a year and without doubt she is one of the most talented UX designers I’ve ever worked with and an absolute professional.

Over the many projects we’ve worked on together she’s always been inquisitive enough to ferret out the design problems in a service proposition and knew how to challenge ideas to ensure mediocre designs got the focus they deserve. That’s what a good UX is meant to do but Olivia also has the enthusiasm and ability to communicate her ideas brilliantly. Three key projects benefited from her approach. Her ability to manage business and technical stakeholders meant that the projects she worked on always pushed the boundaries in unexpected but positive directions.

I can give a full and unreserved recommendation for Olivia, it was a pleasure to work with her over the year and I’d look forward to the chance to work with her again.”

Tony Sobers

“I worked with Olivia on a new product proposition at Visa. As a colleague, Olivia is great to work with; always engaged, responsive, professional, approachable, proactive and overall very solution and outcome focused. As a Product Design Lead (Design & Research) she has a very inquisitive mind with great and creative ideas, is always on top of the project and knows her stuff, which makes her a very reliable and highly valued partner for clients and colleagues alike."

Hannes Hornbacher